One cutover plan
Mailboxes, accounts, and shared files mapped before anyone is moved.
Microsoft 365 migrations · managed IT
Move the office to Microsoft 365, then keep it running.
JM Support cuts a firm off Google Workspace, GoDaddy, or an old mail server, then stays on as the IT contact. Mail, sign-in, files, and the Monday after are the job.
Users stay working
Outlook, Teams, and OneDrive checked with the people who actually use them.
Then a monthly retainer
Helpdesk, patching, backup, and MFA after the project, not a handoff into a void.
Start here
Microsoft 365 migration, scoped as a project.
Built for insurance agencies, accounting firms, and other small offices leaving Google Workspace, GoDaddy, Rackspace, or an old on-prem server.
Project
Email and identity
The part staff feel on day one. Accounts, mail, and sign-in before file chaos.
- Tenant setup and domain cutover
- Mailbox migration with a pilot group
- Microsoft 365 login, MFA, and shared mailboxes
Project
Files and cutover weekend
Shared drives and desktops moved with a checklist, not a hope.
- File share to SharePoint or OneDrive
- Permissions cleaned up, not copied blindly
- Cutover window, rollback notes, Monday support
After the move
Managed IT for the office that just moved.
The migration is the door in. The retainer is someone on the phone when Outlook, a new hire, or a laptop breaks.
Monthly
Helpdesk
A named contact for the people who use the mail, not a ticket number.
- Microsoft 365 and Windows support
- New hires, leavers, and shared mailboxes
- Password, MFA, and Outlook issues
Monthly
Tenant care
The admin work a 15-person office will not do itself.
- License cleanup and mailbox rules
- Backup checks and patching
- Security defaults and sign-in review
How an engagement runs
Assess, move, then stay.
1
Assess
Mailbox count, current host, file shares, and who can approve DNS. Fixed scope before a date is set.
2
Migrate
Pilot users first. Full cutover only after mail flow and sign-in are proven.
3
Retain
Two weeks of hypercare, then a monthly plan if the firm wants a standing IT contact.
Why this shape
A project people can buy, then a reason to stay.
Firms rarely hire a full MSP from a cold call. They do hire someone to get off a failing mail host. That project is the sales motion.
Narrow first offerMicrosoft 365 migration only, until the delivery is repeatable.
Retainer secondHelpdesk sold after the cutover, priced per user.
One stackMicrosoft 365, Windows, and the mail host. Not a camera side business.
Migration review
How many mailboxes, and where do they live now?
That is enough to tell you if this is a weekend cutover or a staged move.